Lotobajee Privacy Policy — How Your Information Is Protected
Last updated: 2026. This policy applies to all users of the lotobajee platform.
What Information We Collect
When you create a lotobajee account, we collect your name, date of birth, mobile number, and email address. For identity verification purposes, we may also request your National ID or passport details. This information is essential for account management and security.
During financial transactions, payment method details — such as your bKash, Nagad, or Rocket number — are collected. All BDT transaction data is processed through secure encryption and is never shared with third parties without authorisation. We do not store card numbers or full banking details.
Certain technical information is collected automatically while you use the platform — including your device type, operating system, browser type, IP address, and details about which pages you visited and for how long. This data is used to improve service quality and monitor platform security.
Purpose & Scope of Data Use
Collected data is used for three main purposes: account management and verification, processing financial transactions, and keeping users informed about relevant services and offers. We also use your information to maintain platform security and detect any unusual activity.
We never sell or rent your personal data to third parties for marketing purposes without your consent. Information may only be disclosed in cases of legal obligation, court order, or a legitimate request from a government authority — and in such cases, we always share the minimum information necessary.
We may use your mobile number or email address to send relevant promotional messages or reward notifications. You can opt out of such communications at any time, and we will action your request as promptly as possible.
Cookies & Browser Tracking Policy
The lotobajee platform uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your login status, save language preferences, and analyse user behaviour. We use three types of cookies — essential, functional, and analytical.
Essential cookies are required for the platform to function properly and are always active. Analytical cookies help us understand which pages are visited most and where users encounter difficulties. You can manage or delete cookies at any time through your browser settings, though doing so may limit certain features.
We do not use third-party advertising cookies. Our tracking is strictly limited to improving platform quality and security. For more details about lotobajee's cookie policy, please reach out to our support team.
Data Storage & Security Practices
All your personal data is stored on secure servers protected by industry-standard encryption. Our databases undergo regular security audits, and multiple layers of protection are in place to prevent unauthorised access. We never store passwords in plain text.
Data retention periods depend on the type of information and applicable legal requirements. All data is retained for as long as your account remains active. Following account closure, financial transaction records may be kept for a specified period in accordance with legal obligations, while other personal data is deleted as promptly as possible.
When working with third-party game providers or payment processors, we ensure they adhere to the same standards of privacy and security that we uphold. In the event of a data breach, we will notify affected users in a timely manner in accordance with applicable law.
Your Rights Over Your Data
Lotobajee believes every user owns their personal data. You may request to view, correct, or delete your stored information at any time. Data access requests are typically processed within 7 business days.
To update your account information, contact our support team and submit a request along with any required documentation. Correcting inaccurate information is your fundamental right, and we aim to make the process as straightforward as possible. Account closure requests can be submitted in the same way.
For data deletion requests, certain financial records may be retained for a specified period due to legal obligations; however, your information will be removed from all marketing and communications lists. Should this policy change, we will notify you in advance via email or a platform notification.
Policy Updates & Support Contact
This privacy policy may be updated from time to time. The date of each revision will be noted at the top of the page. For significant changes, registered users will be notified directly by email or through the platform. Updated policies take effect from the date of publication, and continued use of the platform constitutes acceptance of the revised terms.
If you have any questions or concerns about this privacy policy, please contact our support team. Email us at: privacy@lotobajee.net. We typically respond within 48 hours. Answers to common privacy-related questions are also available on our FAQ page.
Lotobajee is committed to complying with applicable data protection laws in Bangladesh. Our goal is to maintain full transparency with our users and give them maximum control over their data. Your trust is our most valuable asset.
Play Safely — Get Started Today
Enjoy everything lotobajee has to offer with your data fully protected. If you have any questions, visit our FAQ page.